Dienstleistungsmarketing
German, Andreas Klein, 2024Price in EUR including VAT
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This textbook first presents the characteristics of services in a compact form, followed by a discussion of the central influencing factors on the production and consumption of services. At the heart of the book is the presentation of the marketing concept of a service company.
topic | Economy & Law |
Subtopic | Marketing |
Language | German |
Author | Andreas Klein |
Year | 2024 |
Number of pages | 582 |
Book cover | Paperback |
Item number | 35120501 |
Publisher | De Gruyter |
Category | Reference books |
Release date | 29.1.2024 |
topic | Economy & Law |
Subtopic | Marketing |
Language | German |
Author | Andreas Klein |
Year | 2024 |
Number of pages | 582 |
Edition | 1 |
Book cover | Paperback |
CO₂ emissions | 0,72 kg |
Climate contribution | EUR 0,12 |
Height | 236 mm |
Width | 167 mm |
Weight | 944 g |
Product Safety |
Specifications may include unverified machine translations.
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30-day right of return if unopened
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