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Anleitung zur Kundenunzufriedenheit

German, Christian Derflinger, 2013
Price in EUR including VAT
Delivered between Wed, 10.6. and Fri, 12.6.
More than 10 pieces in stock at supplier
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Product details

Customers are just annoying beings that get in the way of a relaxed workday, don’t you think? From the content: ...no, that can't be true, it was impossible; behind a stack of 10-12 planks was our Fred, with one plank in each hand, and it almost looked like he was busy smoothing the planks (hmmm, in the middle of a standing stack? Well). "Excuse me (decent customers know they should apologize when they disturb employees)," rang the voice of our customer, obviously a bit gruff... Did any of you notice the vehemence and passion with which the head (the sales manager) of the Catholic Church insists on getting rid of his customers? Take a cue from that! The easiest and most effective way is during a Latin high mass. The method of annoying customers.

Key specifications

topic
Economy & Law
Language
German
Author
Christian Derflinger
Year
2013
Number of pages
80
Book cover
Paperback

General information

Item number
7426820
Publisher
Deutscher Trainer
Category
Reference books
Release date
20.1.2018

Book properties

topic
Economy & Law
Language
German
Author
Christian Derflinger
Year
2013
Number of pages
80
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,35 kg
Climate contribution
EUR 0,12

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • Deutscher Trainer
    Not enough data
  • 1.Anaconda
    0 %
  • 1.Ariston
    0 %
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Deutscher Trainer
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • Deutscher Trainer
    Not enough data
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %
  • 1.Hachette
    0 %
  • 1.Hanser
    0 %
Source: Galaxus