Lilo Endriss conveys in this essential how hidden mechanisms of ignorant behaviors can be understood and how one can resist them through self-coaching. Subtle psychological violence in the form of ignorant behaviors can hurt people just as deeply as physical violence. Humans rely on resonance, as explored through the discovery of mirror neurons. Those who are marginalized, constantly overlooked, or ignored experience this as an affront. This particular form of bullying, which occurs in both professional and private life, can only be broken when those affected free themselves from the perpetrator-victim entanglement.