With an ever-increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to continue prospering. Nevertheless, research still faces the critical question of how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores the drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and provide valuable insights for academia and managerial practice, particularly concerning leadership issues, organizational structure, and the roles of individuals.