The bestseller - now in a special edition! In his guide to mindful interaction, Kay Pollak describes how negative feelings arise, how they disrupt communication, and how to address them. Through examples, teachings, and strategies, the director of the film success "As It Is in Heaven" equips the reader with the tools to practice careful interaction with others. His instructions encourage becoming more spontaneous and self-assured. A book for everyone who understands that they can grow through encounters and who want to take responsibility for their own development, as well as a plea for the value of communication.