The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes, featuring new research. Written as a practical guide for executives, practitioners, managers, and students by authorities who have shaped the way we think and work with processes today, it stands out as a masterpiece. It is part of the BPM bachelor and master degree curriculum at universities around the world, offering academic research and insights from market leaders. This book provides everything you need to know about processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, leading practices, and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators demonstrate how early adopters of leading practices improved their businesses.