How do I express it clearly and appreciatively? This essential provides a manageable and practical answer. It demonstrates how you, as a leader, can give constructive feedback that conveys recognition and appreciation. Feedback is a mutual exchange process between giver and receiver: it must "land" to be effective. Therefore, the starting point for professional feedback is always the attitude and clarity of the feedback giver. The authors convey how you can use feedback as a tool not only for the personal development of employees but also for change and growth within the company.