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Controlling von innerbetrieblichen Kommunikationsprozessen

German, Alexandra Rausch, 2008
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Product details

The measurement of the success of internal communication processes in meetings, where many managers spend a significant portion of their available time, is a task for controlling. Although communication training is regularly conducted to optimize these processes, there is usually a lack of systematic success monitoring of such communication-enhancing measures. In the context of performance measurement, Alexandra Rausch designs an indicator model based on the extended three-level concept, which serves as a measurement tool to identify success-relevant factors in meetings as well as their effectiveness and efficiency. Through the successive modification and optimization of the model during an empirical longitudinal study, the author demonstrates the relevant success factors and highlights the importance of the measurement instrument.

Key specifications

Language
German
Author
Alexandra Rausch
Year
2008
Number of pages
450
Book cover
Paperback

General information

Item number
7240916
Publisher
Gabler
Category
Reference books
Release date
11.1.2018

Book properties

Language
German
Author
Alexandra Rausch
Year
2008
Number of pages
450
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,35 kg
Climate contribution
EUR 0,12

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
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