Einfluss von Preispsychologie auf Kundenbetrug
Markus Kopetzky, 2015More than 10 pieces in stock at supplier
Product details
Markus Kopetzky develops hypotheses about price psychological effects on the propensity for customer fraud and empirically tests these in laboratory and field studies based on more than 100,000 customer data points. The author demonstrates that companies can influence customers' price perception and thus their tendency to commit fraud through targeted price presentation. With price psychology, he confirms an effective lever for managing the costly issue of customer fraud. The findings assist companies in deciding on psychologically optimal price communication.
Author | Markus Kopetzky |
Year | 2015 |
Number of pages | 239 |
Book cover | Paperback |
Item number | 9095831 |
Publisher | Gabler |
Category | Reference books |
Release date | 4.7.2018 |
Author | Markus Kopetzky |
Year | 2015 |
Number of pages | 239 |
Book cover | Paperback |
CO₂ emissions | 0,5 kg |
Climate contribution | EUR 0,12 |
Product Safety |
30-day right of return if unopened
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