How can managers behave appropriately during crises and effectively manage them? This book highlights typical behaviors in crisis situations that often exacerbate the crisis and offers recommendations for better approaches. It includes a self-assessment test. "When you find yourself in the midst of a leadership crisis, you need profound and clearly understandable assistance. Here it is! The author team demonstrates extensive knowledge of this complex issue and shows that even complex topics can be presented in a scientifically sound yet easily understandable manner." Hermann Joos, Head of Organizational and Human Resources Development, ZF Lenksysteme GmbH. "This book provides excellent insights and methods for avoiding and managing crisis situations in companies." Rudolf Kastner, Chairman of the Board, EGT Holding AG. "An extremely useful book.".