The basic work - the bestseller in Nonviolent Communication Without our intentions, our words and our way of speaking can cause injury and suffering - to others and to ourselves. Nonviolent Communication (GFK) helps us to listen more consciously and to pay respectful attention to our counterpart. At the same time we learn to express ourselves honestly and clearly. As a language of life, we can use the GRP in communication with all people, regardless of their age, cultural or religious background and in the most diverse situations. With stories, experiences and exemplary conversational situations, Marshall Rosenberg makes it clear in his book how complex communication problems can be solved with the help of the GRP. For the new edition of this bestseller, the text has been extensively revised.