The authors present over 100 methods, workshop designs, and guidelines for change practices in organizations. In the second edition, these are supplemented with additional impulses for cultural development and new methods. Mirja Anderl and Uwe Reineck provide a deep insight into the world of process consulting, combining sophisticated theory with practical tools. The large number of immediately applicable tools, interventions, and methods makes the book a reference work and workbook. From the content: - How do you actually get assignments? - The soft factors are the hard ones! - Culture eats strategy for lunch - Resistance - the masks of denial - Reconciliation with conflicts - Wolf pack encounter - Forging the leadership coalition - Architectures and designs for cultural change, mergers, restructuring, interface workshops, large events.