Industrial companies and service providers across all sectors must constantly adapt due to ongoing competitive pressure. Change means adjusting or redesigning internal processes. This book supports this process in a concrete and practical manner, making it highly relevant today and in the future. It is specific, compact, and directly applicable. With a step-by-step guide: a standardized approach to process design. Find the appropriate method for each step. With a toolbox of methods: all methods are presented uniformly and can be implemented immediately. It includes fundamentals of process and project management, covering everything from visualization to modeling and showing when to select which tool. Bonus: E-book included.