Many problems with colleagues and supervisors can be resolved through communication. The author explains, with a touch of humor, how to motivate employees, defuse conflicts, and master difficult conversations. He shares pointed stories that stick in the memory through storytelling and demonstrate how successful communication, leadership, and collaboration work. Engaging stories from everyday work provide you with tips for leadership practice. Contents: Factors influencing communication: "The Combat Swimmer Catastrophe," how to avoid prejudices and stereotyping: "Red Card for Blood Tackle," the appropriate leadership style: "Insights of an Expert at the Hotel Bar," leadership in times of change: "I don't want to, and I'm not participating either," international collaboration: "Typical German Expectations and Orders.".