Conflicts in the workplace are common. Therefore, it is not surprising that a significant part of a manager's working time is spent on conflict resolution. Read here how you, as a leader, can recognize and resolve conflicts in a timely manner, both your own conflicts and those of your employees. Contents: The meaning and purpose of conflicts, how to identify conflicts, what type of conflict you are, and why. With Kienbaum expert tips: Benefit from the authors' many years of experience. With the Kienbaum toolbox: All work materials as templates in the appendix.