This book is a step-by-step guide for formulating employee evaluations and goal agreements. The authors provide text modules and all the important information on the subject. The clear structure organized by professional groups maximizes usefulness and saves time. Contents: A universal evaluation form, detailed conversation guides, and many checklists provide concrete instructions for action. More than 300 text modules assist in precise goal formulation for various professions. Each text module includes a goal achievement indicator. Guidance on implementing an evaluation system within the company. New in the 4th edition: Conversation guides and evaluation forms available for download. Online work aids: text modules for goal agreements, evaluation forms, conversation guides, checklists.