The authors explain in simple, non-technical language what needs to be considered when building or further developing an intranet. Examples from corporate practice and results from a survey illustrate how others are doing it. The authors do not settle for the status quo; instead, they provide you with competent assistance based on a wealth of experience on how to sustainably improve the currently unsatisfactory situation in many companies. The book offers tips on how to enhance internal communication, support change management, and promote knowledge sharing. Additionally, the authors provide an overview of current trends and developments in the intranet field. It addresses not only those responsible for internal communication but also project leaders, HR professionals, and students.