Care, social, and health professions are increasingly confronted with aggressive and potentially violent patients in many areas of the healthcare system. Therefore, they must seek ways to prevent aggression, avoid aggressive outbursts, and, in the event of violence, protect themselves and others from harm. This practical handbook provides scientifically based foundations as well as concise and easily readable assessments, tools, and techniques.

Contents:

• Introduction
• Definitions
• Locations of violent experiences and their frequency
• Experiences of violence among caregivers
• Experiences of violence among relatives and care recipients
• Theories and models of aggression development
• Prevention of escalation and de-escalation strategies
• Support for those affected
• Summary.