To skilfully put the human body on paper with a few strokes, draw faces, visualize communication situations in an understandable way: Stephan Ulrich conveys all this and more in a practical and compact way. More than 500 individual drawings enable an easily implemented visualization of almost all abstract concepts. Seven years after the publication of the first edition of this book, visualization has become increasingly important. More and more literature and offers for visual process support document this trend. Flipcharts in seminars are becoming more colourful and pictorial, technical and scientific literature is far more often supported by illustrations. In this revised and significantly expanded edition, the focus is now even more strongly on faces and the representation of emotions, among other things. The book is now also supplemented by a colour section.