This practical book for better listening, clear language, and partner-oriented communication describes seven fundamental conversation rules that immediately lead to a more constructive dialogue and better outcomes in any conversation. Communicating effectively is essential for both personal and professional relationships. Claus Blickhan presents a guide that is helpful in every conversational situation. Almost any conflict can turn into collaboration when partners communicate properly. It doesn't matter whether the conversations take place in a partnership or family setting, at the workplace, among friends, in school, or on the political stage. The author focuses on the seven most important basic rules, which include attentive, engaged listening as well as asking open questions and clear, understandable expression and information.