How can patient conversations be successful? How does the doctor communicate constructively, thereby increasing compliance and trust? This theory and practice trainer is based on the models of Hamburg communication psychology, applied to medical practice. It provides the reader with essential and refined tools, introduces reflection aids, and thanks to a variety of exercises, the learned material quickly becomes a new internal attitude. Whether it's motivational interviewing, breaking bad news, dealing with difficult patients, or communication under time pressure: this book is a true enrichment for anyone looking to learn successful communication with their patients or optimize their skills.