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Kundenmanagement im Multi-Channel-Vertrieb

German, Hartmut H. Biesel, 2012
Currently out of stock
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Product details

Customer management in multi-channel sales provides strategies and tools for consistent customer orientation across differentiated sales channels, including sales scorecard, 1:1 marketing, category management, efficient consumer response, loyalty programs, and complaint management.

Key specifications

Language
German
topic
Economy & Law
Author
Hartmut H. Biesel
Book cover
Paperback
Year
2012
Item number
8102093

General information

Publisher
Gabler
Category
Reference books
Release date
20.3.2018

Book properties

topic
Economy & Law
Language
German
Author
Hartmut H. Biesel
Year
2012
Book cover
Paperback
Year
2012

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • Gabler
    Not enough data
  • 1.Anaconda
    0 %
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %
  • 1.Beltz & Gelberg
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Gabler
    Not enough data
  • 1.HarperCollins
    0 days
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • Gabler
    Not enough data
  • 1.Beltz
    0 %
  • 1.DTV
    0 %
  • 1.DuMont
    0 %
  • 1.Hachette
    0 %
Source: Galaxus