Avoiding economic conflicts. Efficiently resolving conflicts without jeopardizing business relationships is of immense importance for companies. The route through the courts is often expensive, lengthy, and frequently destroys the trust between the parties. Economic mediation offers a process for gentle conflict resolution through the mediation of an impartial third party.

Professionally utilizing potentials. This practitioner’s work explains the structured approach of economic mediation and provides the necessary tools and techniques for it. This edition has been expanded to include guidance on the use of digital tools in economic mediation.

The presentation is based on the actual course of a mediation process. This allows for a quick entry into the procedure and easy reference for specific questions. The content is well-suited for all conflict areas within a company and between companies.

Concrete examples from real mediation cases, tips on pitfalls, as well as checklists and templates for mediation agreements and mediator contracts provide vivid insights into practice. The classic work is up to date with the ever-evolving discussions and findings, as well as the new legal basis in the form of the Mediation Act.