The three volumes (Merkurbücher 0671, 0672, and 0673) focus on the goal of enabling students to solve tasks and problems in a goal-oriented, appropriate, methodical, and independent manner based on their subject knowledge and skills, and to evaluate the results. The books are ideally suited as a resource for developing learning situations, for systematic review, and for independent follow-up work. Each book is supported by a workbook ("Learning Situations Office Management"), which specifies the learning fields in the form of learning situations. The learning book and workbook are precisely aligned with each other. Through integrated competency training, not only subject-specific competencies but also self-competence and social competencies are practiced. The use of word processing programs and...