FBI Special Agent Jack Schafer knows better than anyone else, from decades of intelligence work in counter-terrorism and espionage, how to read, influence, and win people over. Over the years, his conviction has matured: anyone can learn to win others over, and anyone can flip the sympathy switch in their favor. In this book, he reveals how to turn strangers into friends, whether it’s for a business relationship, a first date, or a job interview. He lays out his extensive toolkit of tips and tricks, showing how to improve your SQ (Sympathy Quotient), recognize lies instantly, utilize non-verbal signals, and regulate the intensity of a relationship. How do I make a good first impression? How do I build a lasting relationship? How do I find out what others really think of me? The Sympathy Switch.