How do you best start a conversation? How do you create a pleasant atmosphere? And how do you remain calm when dealing with difficult conversation partners? Thorsten Otto, the Bayern 3 host, shows you how. Since 2008, in his show "Mensch, Otto!", he has interviewed celebrities like Thorsten Havener, Michael Mittermeier, and Gregor Gysi, as well as non-celebrities, drawing out exciting stories from their lives and even uncovering a secret or two. Thorsten Otto asks insightful questions, probes at crucial moments, and engages empathetically with his conversation partners. You can learn how to do this too. In this guide, Thorsten Otto shares his tips, tricks, and techniques, providing all the essential knowledge about targeted questions, verbal and nonverbal signals, and body language. You can apply these skills both professionally and personally—in conversations with others.