Markus Dahm and Aaron D. Brückner demonstrate how Operational Excellence initiatives can be successfully implemented, with a focus on people. The authors explain how to change established behaviors and thought patterns, create awareness for continuous improvement processes, and foster a methodologically driven transformation within the organization. They highlight the reasons why initiatives fail in practice and identify the critical success factors for implementing the transformation. They provide a well-founded description of the past (Where from?), discuss the present (Where to?), and explore actionable insights for the future (What to do?). Even experienced readers will find new ideas and tips.