A variety of influences is forcing insurance companies to adapt their organizational structure. The causes include legal changes, market saturation in many insurance sectors, competition from new market entrants and distribution channels, as well as quality- and price-conscious customers. Changes in organizational structure often occur as a result of measures aimed at increasing productivity and reducing costs. This book presents practical models that enable insurers to respond quickly and cost-effectively to such changes at both departmental and corporate levels. The approaches outlined allow workflows to remain flexible while still providing good orientation and reliability for all involved.