How can unavoidable conflicts within an organization be resolved effectively and sustainably? The concept of organizational mediation developed by the author provides a versatile toolkit to gently and amicably resolve conflict situations. The aim of the process is to eliminate blockages and quickly restore the ability to work. The book helps to better understand conflict dynamics, recognize potential conflicts early, and address them. Organizational mediation serves as an ideal extension of traditional mediation strategies and opens up possibilities for combining with other consulting methods such as team consulting, coaching, and organizational development. Through a structured approach, escalated conflicts can be addressed quickly and effectively, restoring the conditions for communication.