The topic of patient safety has now been widely established among experts in healthcare and in society. Legal and societal dynamics are forcing healthcare institutions to invest in this area. On the market side, there are correspondingly diverse offerings from consulting firms as well as training and continuing education opportunities. "Patient Safety in Hospitals" addresses the topic from a patient- and market-oriented perspective. This includes fundamental aspects of patient-oriented quality and clinical risk management (patient safety management), as well as a look at international service management research, without which patient-oriented performance management in hospitals would not be possible at all. The focus of the book is the presentation of individual tools and measures of quality and risk management.