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Beyond Reason

English, Daniel Shapiro, Roger Fisher, 2006
Price in EUR including VAT
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Product details

Co-authored by the author of "Getting to Yes" and a psychologist from Harvard University, this guide explains how emotions can be used as a tool in the negotiation process. It shows readers how to interact more productively by recognizing their feelings and creating a positive atmosphere. Reprint. 75,000 copies of the first edition.

Key specifications

topic
Social sciences
Subtopic
Management and leadership
Language
English
Author
Daniel ShapiroRoger Fisher
Year
2006
Number of pages
244
Book cover
Paperback

General information

Item number
7721347
Publisher
Penguin Random House
Category
Reference books
Manufacturer No.
9780143037781
Release date
15.10.2006

Book properties

topic
Social sciences
Subtopic
Management and leadership
Language
English
Author
Daniel ShapiroRoger Fisher
Year
2006
Number of pages
244
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,17 kg
Climate contribution
EUR 0,12

Product dimensions

Height
203 mm
Width
130 mm
Weight
218 g

Legal Notice

Product Safety

Package dimensions

Length
20.40 cm
Width
13.20 cm
Height
1.40 cm
Weight
220 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
2 additional offers
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 43.Econ
    0,1 %
  • 43.Hogrefe
    0,1 %
  • 43.Penguin Random House
    0,1 %
  • 43.Piper
    0,1 %
  • 43.Suhrkamp
    0,1 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Penguin Random House
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 56.HarperCollins
    1,1 %
  • 56.Orell Füssli
    1,1 %
  • 56.Penguin Random House
    1,1 %
  • 56.Springer
    1,1 %
  • 60.An der Ruhr
    1,2 %
Source: Galaxus