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Getting Past No

English, Roger Fisher, 1992
Price in EUR including VAT
Ratings
BrandMore from Penguin Random House
Delivered between Mon, 8.6. and Tue, 9.6.
Only 3 pieces in stock at third-party supplier
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Product details

This book provides a step-by-step method for negotiation that aims to ensure that a satisfactory agreement is reached with even the most intransigent people. The author also co-wrote "Getting Past Yes.".

Key specifications

topic
Lifestyle + Personality
Language
English
Author
Roger Fisher
Year
1992
Number of pages
176
Book cover
Paperback

General information

Item number
7650840
Publisher
Penguin Random House
Category
Guidebooks
Manufacturer No.
9780712655231
Release date
9.7.1992

Book properties

topic
Lifestyle + Personality
Language
English
Author
Roger Fisher
Year
1992
Number of pages
176
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,16 kg
Climate contribution
EUR 0,12

Product dimensions

Height
198 mm
Width
126 mm
Weight
125 g

Legal Notice

Product Safety

Package dimensions

Length
20 cm
Width
12.50 cm
Height
1.20 cm
Weight
119 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
1 additional offer
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?

Source: Galaxus
  • 108.Lonely Planet
    0,2 %
  • 108.Pan Macmillan
    0,2 %
  • 108.Penguin Random House
    0,2 %
  • 108.Quarto Publishing
    0,2 %
  • 108.Simon & Schuster
    0,2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Penguin Random House
    Not enough data
  • 1.Dorling Kindersley
    0 days
  • Abrams & Chronicle
    Not enough data
  • Adac
    Not enough data
  • Albin Michel
    Not enough data

Return rate

How often is a product of this brand in the «Guidebooks» category returned?

Source: Galaxus
  • 97.Malik
    0,8 %
  • 97.Next Level
    0,8 %
  • 97.Penguin Random House
    0,8 %
  • 97.Profile Books
    0,8 %
  • 97.Trias
    0,8 %
Source: Galaxus