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Getting Past No

English, William Ury, 1993
Price in EUR including VAT
Delivered between Mon, 8.6. and Tue, 9.6.
6 pieces in stock at third-party supplier
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Product details

Provides advice on how to negotiate with difficult people and shows readers how to stay calm in stressful situations, disarm an opponent, and stand up for themselves without provoking resistance.

Key specifications

topic
Economy & Law
Subtopic
Business Administration
Language
English
Author
William Ury
Year
1993
Number of pages
208
Book cover
Paperback

General information

Item number
7720059
Publisher
Penguin Random House
Category
Reference books
Manufacturer No.
9780553371314
Release date
1.1.1993

Book properties

topic
Economy & Law
Subtopic
Business Administration
Language
English
Author
William Ury
Year
1993
Number of pages
208
Edition
1
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,21 kg
Climate contribution
EUR 0,12

Product dimensions

Height
209.50 mm
Width
133.30 mm
Weight
194 g

Legal Notice

Product Safety

Package dimensions

Length
30 cm
Width
20 cm
Height
3 cm
Weight
100 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 43.Econ
    0,1 %
  • 43.Hogrefe
    0,1 %
  • 43.Penguin Random House
    0,1 %
  • 43.Piper
    0,1 %
  • 43.Suhrkamp
    0,1 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Penguin Random House
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 56.HarperCollins
    1,1 %
  • 56.Orell Füssli
    1,1 %
  • 56.Penguin Random House
    1,1 %
  • 56.Springer
    1,1 %
  • 60.An der Ruhr
    1,2 %
Source: Galaxus