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The Art of People

English, Dave Kerpen, 2017
Price in EUR including VAT
Delivered between Tue, 19.5. and Thu, 21.5.
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Product details

What does it take to gain success and influence? In a world where we are constantly connected, it is the people with the best social skills who come out on top. Those who build the right relationships. Those who truly understand and connect with their colleagues, customers, and partners. Those who are liked, respected, and trusted by others. The Art of People reveals the eleven social skills that will give you more of what you want at work, at home, and in life. Accessible, easy to implement, and often counterintuitive, it includes: the one most important question you can ever ask to gain attention in a meeting; why it usually pays off to be the one who delivers bad news; how to make everyone want to be around you with just one word. No matter who you are or what profession you are in, The Art of People will show you how to charm and win over anyone. This book is like "How to Win Friends and Influence People.".

Key specifications

topic
Lifestyle + Personality
Language
English
Author
Dave Kerpen
Year
2017
Number of pages
288
Book cover
Paperback

General information

Item number
9592646
Publisher
Penguin Random House
Category
Guidebooks
Manufacturer No.
9780241250785
Release date
2.3.2017

Book properties

topic
Lifestyle + Personality
Language
English
Author
Dave Kerpen
Year
2017
Number of pages
288
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,27 kg
Climate contribution
EUR 0,12

Product dimensions

Height
198 mm
Width
129 mm
Weight
202 g

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
1 additional offer
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?

Source: Galaxus
  • 109.Lonely Planet
    0,2 %
  • 109.Pan Macmillan
    0,2 %
  • 109.Penguin Random House
    0,2 %
  • 109.Quarto Publishing
    0,2 %
  • 109.Simon & Schuster
    0,2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Penguin Random House
    Not enough data
  • 1.Dorling Kindersley
    0 days
  • Abrams & Chronicle
    Not enough data
  • Adac
    Not enough data
  • Allegria
    Not enough data

Return rate

How often is a product of this brand in the «Guidebooks» category returned?

Source: Galaxus
  • 114.Haynes Publishing Group
    0,9 %
  • 114.Malik
    0,9 %
  • 114.Penguin Random House
    0,9 %
  • 114.Riva
    0,9 %
  • 114.Stiftung Warentest
    0,9 %
Source: Galaxus