The author deals with the informal legal remedy of the service supervision complaint. He places the practical significance as well as the legal issues of the service supervision complaint, including the counter-petition, the history of petition rights, the submission system of the former GDR, and the rights of petition in the EU, into a broader context.

In its comprehensive presentation of informal legal remedies, this book serves not only as a guide for jurisprudence but also as a practical aid for processing service supervision complaints in the offices of the states and the federal government. For this purpose, the author includes appendices with suggestions for the processing of service supervision complaints and sample decisions.