Individuals working with groups and teams in various practical fields will find a wealth of exercise opportunities and group dynamic working models in this book. Now in its 10th edition, the book remains a proven and useful resource for anyone involved in social, health, and educational sectors, as well as those working with executives and consultants who lead, advise, and support work and learning groups or conduct team developments. In 10 chapters, the typical course of a group process is replicated: opening a learning event, social perception and training of observational skills, communicative competence and feedback, cooperation and competition, group decisions and group conflicts, roles, norms, and status in groups, critical phenomena and disruptions of the group process, diagnosis of the group process, and consulting and intervention competence.