Consolations can hurt, while comfort heals. But how do they differ? Through numerous examples, the author illustrates in a comparison of "false comfort" and "true comfort" why some phrases can be hurtful while others can provide solace and healing. The reader gains an awareness of common mistakes and inappropriate expressions when dealing with the sick and those in mourning, and learns specifically what to say and do instead. At the same time, the book provides essential foundations for conversations at the bedside or with the bereaved. Finally, it also highlights the limits of consolation.