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Das Einzige, was stört, ist der Kunde

German, Edgar K. Geffroy, 2005
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Product details

In the 16th edition, this successful title has been completely revised and expanded with a chapter on the topic of e-clienting. The focus remains on the demand for a customer-oriented mindset in all areas of the company. Only in this way can a sustainable increase in sales be achieved.

Key specifications

topic
Social sciences
Language
German
Author
Edgar K. Geffroy
Year
2005
Number of pages
296
Book cover
Paperback

General information

Item number
7124881
Publisher
Redline
Category
Reference books
Release date
22.12.2017

Book properties

topic
Social sciences
Language
German
Author
Edgar K. Geffroy
Year
2005
Number of pages
296
Edition
16
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,35 kg
Climate contribution
EUR 0,12

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
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