Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Psychosoziale Online-Beratung

German, Eleonore Oja Ploil, 2009
Currently out of stock
Free shipping starting at 30,–

Product details

Online consulting offers great opportunities: The consultation takes place independently of time and location and is not subject to any control. However, these characteristics also pose risks: Online consulting remains non-binding, personal interaction is lacking, and written communication can lead to misunderstandings. The author clearly explains the various consulting options available on the global network and the special requirements placed on consultants. Exercises and case studies are used to test individual communication strategies and apply them in different situations, from one-on-one consultations to group moderation. The text includes a glossary of technical terms, special characters, communication conventions, and more.

Key specifications

Language
German
Author
Eleonore Oja Ploil
Year
2009
Number of pages
106
Book cover
Paperback

General information

Item number
7304306
Publisher
Reinhardt Ernst
Category
Reference books
Release date
17.9.2009

Book properties

Language
German
Author
Eleonore Oja Ploil
Year
2009
Number of pages
106
Book cover
Paperback

Legal concerns

Compare products

Goes with

Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 64.Pocket
    0,3 %
  • 64.Profile Books
    0,3 %
  • 64.Reinhardt Ernst
    0,3 %
  • 64.Thames & Hudson
    0,3 %
  • 64.Wiley VCH
    0,3 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Reinhardt Ernst
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 48.John Wiley & Sons
    0,9 %
  • 48.Oxford University Press
    0,9 %
  • 48.Reinhardt Ernst
    0,9 %
  • 48.Wiley VCH
    0,9 %
  • 53.Campus
    1 %
Source: Galaxus