The book provides an innovative management approach for organizations for which high reliability and proactive risk management are essential. Such High-Reliability Organizations (HRO) include, for example, chemical companies, hospitals and banks. As a workbook for consulting practice, it answers fundamental questions such as: In which contexts is the conscious handling of security and risk indispensable? Which methods have proved their worth in dealing with the unexpected? How are they used? How can a culture of organizational mindfulness be developed? Concepts and instruments for the development of reliable, crisis-proof and resilient organisations are supplied. Including case studies on various change concepts and an introduction by Kathleen Sutcliffe.