Many people would like to engage in volunteer work. At the same time, residential care facilities for the elderly are looking for individuals to assist their residents with everyday tasks. Some want to help, and others do too. A dream combination? In principle, yes. However, this is only possible if the nursing home creates structures where volunteers can find their place. Structures that enable a smooth collaboration between employees and volunteers. This book provides the necessary knowledge for that. It covers everything from needs assessment to conflict mediation. While the involvement of volunteers is indeed voluntary and free of charge, it is not without its challenges!.