Scienza dei servizi
Italian, 2009More than 10 pieces in stock at supplier
Product details
"Service Science" is a specialized book that focuses on the interdisciplinary science of services. It aims to integrate various disciplines such as computer science, operations research, engineering, management sciences, as well as social, cognitive, and legal aspects, in order to develop the necessary competencies for a service-oriented economy. The book is divided into three main parts: the first part provides a comprehensive overview of the key international schools of thought regarding the design, management, and implementation of services, considering strategic, organizational, marketing, and operational perspectives. The second part examines the role of new technologies throughout the process from design to service delivery. The final part presents practical case studies that illustrate the principles of Service Science. This book is a valuable resource for professionals and students who wish to engage with the theory and practice of services.
topic | Economy & Law, Social sciences |
Language | Italian |
Year | 2009 |
Book cover | Paperback |
Item number | 55199107 |
Publisher | Springer |
Category | Reference books |
Release date | 4.3.2025 |
topic | Economy & Law, Social sciences |
Language | Italian |
Year | 2009 |
Book cover | Paperback |
CO₂ emissions | 0,5 kg |
Climate contribution | EUR 0,12 |
Product Safety |
30-day right of return if unopened
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Statutory warranty score
How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?
Source: Galaxus- 1.Rheinwerk0 %
- 1.S.Fischer0 %
- 1.Springer0 %
- 1.Stämpfli0 %
- 1.Ullstein0 %
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Return rate
How often is a product of this brand in the «Reference books» category returned?
Source: Galaxus- 52.Wiley VCH1 %
- 58.Penguin Random House1,1 %
- 58.Springer1,1 %
- 60.An der Ruhr1,2 %
- 60.Don Bosco1,2 %