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Selbstkongruenz im Multichannel-Retailing

German, Ramona Platt, 2016
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Product details

Ramona Platt analyzes the determinants and effects of channel-specific self-congruence among multichannel shoppers. Furthermore, she examines whether offline and online self-congruence are distinct constructs from the perspective of multichannel shoppers. The author provides concrete recommendations for the development and implementation of an integrated, identity-based multichannel brand management strategy.

Key specifications

Language
German
Author
Ramona Platt
Year
2016
Number of pages
440
Book cover
Paperback

General information

Item number
8326861
Publisher
Gabler
Category
Reference books
Release date
14.12.2016

Book properties

Language
German
Author
Ramona Platt
Year
2016
Number of pages
440
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,35 kg
Climate contribution
EUR 0,12

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
Legal concerns

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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • Gabler
    Not enough data
  • 1.Anaconda
    0 %
  • 1.Ariston
    0 %
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • Gabler
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • Gabler
    Not enough data
  • 1.Avery Publishing Group
    0 %
  • 1.Beltz
    0 %
  • 1.Hachette
    0 %
  • 1.Hanser
    0 %
Source: Galaxus