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Service Design

German, Jörg Becker, 2015
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Product details

This book introduces the field of service innovation and presents the Quadromo method as a practical approach to service design. Numerous application examples from business practice demonstrate how process design and business model innovation can complement and connect with each other. Checklists and implementation tips support the successful realization of service innovations using the Quadromo method in companies.

Key specifications

topic
Economy & Law
Language
German
Author
Jörg Becker
Year
2015
Number of pages
116
Book cover
Paperback

General information

Item number
7322104
Publisher
Springer
Category
Reference books
Release date
14.1.2018

Book properties

topic
Economy & Law
Language
German
Author
Jörg Becker
Year
2015
Number of pages
116
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,21 kg
Climate contribution
EUR 0,12

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Product Safety

Package dimensions

Length
21.30 cm
Width
15.10 cm
Height
0.60 cm
Weight
193 g

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
1 additional offer
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