Information about the title: This teaching material for salespeople and retail clerks from various industries enables learners to apply English in a professional context. Through sales conversations, useful phrases, and varied exercises, they strengthen their language skills. The third edition also provides differentiation: there are numerous additional tasks at different levels, as well as a page with extra materials for more advanced learners in each unit. For exam preparation: one page of KMK exam practice per unit and a KMK sample exam in the appendix. Information about the series: This teaching material for salespeople and retail clerks from various industries enables learners to apply English in a professional context. Through sales conversations, useful phrases, and varied exercises, they strengthen their language skills.