In this essential guide, you will learn how to strategically, organizationally, and communicatively prepare your company for crisis situations and act professionally during an acute crisis. It demonstrates how processes, responsibilities, communication chains, and guidelines for communicators are established, as well as how to meet the information needs of stakeholders. More and more companies are suddenly confronted with abrupt external and internal changes. A significant focus is placed on the tasks of the crisis management team and the creation of the crisis manual, which includes instructions, checklists, and contact information for emergencies.