Can civil servants really embrace "change"? And do we have to jump on every digital bandwagon? In a passionately conducted debate, the IT director and the information security officer of a Berlin administrative authority navigate their way to a vision of the digital personnel file in this humorous book - a project that is set to be presented at an upcoming conference. Aspirational success stories clash with the harsh reality of bureaucratic everyday life. The protagonists get thoroughly tangled up in file plans and brainstorming, processes and e-government, transformation and data security - and there's a lot to learn along the way. What really matters in digitalization? Where does one start? How do you keep operations running in the meantime? Both experts quickly realize that digitalization can only succeed if existing processes are not simply digitized 1:1.