The book presents a concept that helps employees in social and care professions to consciously manage their empathy. At the center of the analyses is the training program "Working with Empathy - Communicating Non-Violently," which practices a reflective, authentic, and long-term healthy approach to empathy. The book focuses on the connection between empathy and the resulting risks such as depression and burnout, which the training program aims to counteract. Additionally, it describes the development of the program and presents a study on its effectiveness.