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Geschäftsbeziehungsmanagement

German, Bettina Press, Michael Kleinaltenkamp, Rolf Weiber, Stephen Rieker, Wulff Plinke, 2012
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Product details

Not only interesting for sales managers! Business relationship management, key account management, and customer orientation are essential components of modern corporate structure today. This work delves deeper into these modern methods, particularly for the capital goods sector. The methods, concepts, and tools presented are suitable for traditional industrial sectors as well as for the industrial services sector.

Key specifications

Language
German
Author
Bettina Press, Michael Kleinaltenkamp, Rolf Weiber, Stephen Rieker, Wulff Plinke
Year
2012
Number of pages
372
Book cover
Paperback

General information

Item number
7459073
Publisher
Springer
Category
Reference books
Release date
22.1.2018

Book properties

Language
German
Author
Bettina Press, Michael Kleinaltenkamp, Rolf Weiber, Stephen Rieker, Wulff Plinke
Year
2012
Number of pages
372
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,35 kg
Climate contribution
EUR 0,12

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Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
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Statutory warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Galaxus
  • 1.Rheinwerk
    0 %
  • 1.S.Fischer
    0 %
  • 1.Springer
    0 %
  • 1.Stämpfli
    0 %
  • 1.Ullstein
    0 %

Statutory warranty case duration

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  • Springer
    Not enough data
  • An der Ruhr
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  • Anaconda
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Galaxus
  • 56.Orell Füssli
    1,1 %
  • 56.Penguin Random House
    1,1 %
  • 56.Springer
    1,1 %
  • 60.An der Ruhr
    1,2 %
  • 60.Don Bosco
    1,2 %
Source: Galaxus