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Internal Brand Management in an International Context

English, Christina Ravens, 2013
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Product details

Employees with a sound knowledge of and strong commitments to a brand are likely to display behaviors that conform to a brand's identity, known as brand citizenship behavior. Organizations have access to various internal branding instruments that support commitment structures, but multinational corporations are challenged by a diverse workforce environment. The study analyzes the relevance of these instruments across a German, Chinese, and North American sample. This research further analyzes the impact of an individual's cultural values on brand commitment, which is an antecedent to brand citizenship behavior.

Key specifications

Language
English
Author
Christina Ravens
Year
2013
Book cover
Paperback

General information

Item number
9768863
Publisher
Springer
Category
Reference books
Release date
26.9.2018

Book properties

Language
English
Author
Christina Ravens
Year
2013
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0,5 kg
Climate contribution
EUR 0,12

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Product Safety

14-day cancellation right
30-day right of return if unopened
24 Months statutory warranty
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